With its rich history and ingrained values, TLC Properties offers more than just assets services. We’re recognized nationally for well-maintained apartment communities that feature luxury pools, dog parks, tanning beds, movie theaters, and more. Expertly maintained, high-quality properties and customer care are our focus.
Mission: TLC Properties is a biblically-based company offering uncommon residential living experience and attention, rewarding and challenging employment, and optimal return on investment to property owners.
Values: Undisputed leadership in residential property management in the Midwest.
TLC Statement of services:
OPERATIONS • Procedure Manuals• Expense Management Tools• Owner Reporting• Contract Management and Negotiation• Management Technology - Entrata Property Solutions• Effective Lease, Move-In Documents, Renewal, Notice Documents, and Community Policies• Mandatory Renters Insurance Integration• Escalated Customer Issue Resolutions• Performance Benchmarking• Negotiate and Monitor Fixed Expenses (Trash, Utilities, Taxes, etc.)• In-Depth Analysis of all Operating Costs• Missouri State Shuttle Bus (Geographical & Fee-Based)• Asset Management
MARKETING • Custom Property Website Development and Management • Brand Development & Reputation Management • Cross Marketing Agreements • Contract Negotiation with Marketing Partners • Design Services • Videography Services • Social Media Management • Special Leasing Offers and Promotion Management • Community Event Management • Resident Communication • Press Releases • ILS Management • Search Engine Optimization Monitoring • Yearly Market Analysis
Member Since: 2020